Referral Network & Routing You Can Trust
Atlas gives Franklin County a live provider directory with trust-tier controls, so teams can find the right partner, route referrals quickly, and track every handoff to completion.
- Replace outdated binders and ad-hoc calls with a living provider directory.
- Use tiered trust controls to protect collaboration while moving faster.
- Track every referral from request to service outcome in one timeline.
- 1 Assessment need identified
- 2 Matched to trusted partner
- 3 Partner accepts and schedules
- 4 Service delivered and logged
One Network Model: Discover, Route, Confirm
Atlas combines provider discovery, trusted access, and outcome visibility in a single operating workflow.
Discover the Right Partner
Search by services, program fit, and coverage areas instead of chasing old contact lists.
Route Through Trusted Tiers
Use tiered trust permissions to control contact visibility and case-routing authority.
Verify Service Completion
Follow every referral from request through acceptance and delivered service in one timeline.
How Referral Network Routing Works
Teams move from identified need to confirmed service without leaving Atlas.
- Step 1
Identify Need
Case teams capture the resident need as a referral from intake or case follow-up.
- Step 2
Match + Route
Atlas surfaces trusted providers by service fit and network tier, then routes directly.
- Step 3
Partner Responds
Providers accept, decline, or refer onward while status stays visible to the case owner.
- Step 4
Close the Loop
Service delivery and outcomes are logged on the case for operational and leadership reporting.
Routing Control Without Collaboration Bottlenecks
Trust tiers let you move fast with the right partners while keeping sensitive data and routing permissions under control.
- Tier 0 keeps directory visibility public while hiding partner contact details.
- Tier 1 unlocks direct partner contact and program visibility.
- Tier 2 approvals enable trusted case-sharing and referral routing authority.
Ready to Run a Trusted Referral Network at City Scale?
Use Atlas to move from partner discovery to confirmed service outcomes without losing visibility.